I must be somewhat scarred from my high school English class days, because every time I hear the word “purgatory,” I immediately think of “Dante’s Inferno.”
It’s not that I particularly loved or hated the poem, though. I’m not quite sure why it stuck with me. Maybe it’s because my teacher said Dante in a very funny way? But now when somebody does something that ticks me off, I’ll occasionally make a literary reference and say that type of person deserves their own circle of hell.
And rude servers are one of those people who deserve their own circle of hell.
Two of my friends hosted their joint birthday brunch at Harry’s Italian – an Italian restaurant located in the financial district. We went for the $22.95 brunch special, which includes all you can drink mimosas or bloody Mary’s, as well as coffee or tea. The special is a two hour limit per table.
However, the service we received was bad enough for me to begin wishing the inferno on our waiter.
To begin, he was rude. I understand nobody likes working brunch and that waiting on a large party can be difficult. However, if we aren’t ready to order yet, there is no reason a waiter should get mad and walk away in an abrupt fashion. The lack of service extended beyond that, though. Our server was extremely slow to pick up plates – we must have sat with finished plates at our table for at least 15 minutes. He also forgot to bring out items we requested, such as coffee and ketchup.
The food wasn’t good enough to make up for these faults. I ordered the purgatoria, a dish that consisted of eggs simmered in a fra diablo or tomato basil sauce. I chose the fra diablo, but it was simply red sauce with red pepper flakes in that.
That is not how you make fra diablo sauce. That is lazy cooking.
In addition, my dish was mostly sauce and hardly any eggs. The potatoes and bread it came with were okay. I should have just ordered pizza because it’s hard to mess up cheese and bread.
The brunch deal also came with bottomless mimosas or bloody Mary’s. I went with the mimosas, but there was no consistency with them. Sometimes they were lighter in color and looked like they had champagne in them, and other times they were dark and appeared to only be orange juice. Our table had a theory that they were just serving us orange juice toward the end because there was no way they gave us true mimosas.
The only redeemable part of this experience was the fact I was with my good friends. As much as I hate subpar food and poor service, life isn’t so bad when you’re surrounded by some of your closest friends.
Address: 2 Gold St, New York, NY 10038
Phone number: 212-747-0797
Price: $$ Reasonably priced.
Hours: Restaurant: Sun-Wed 11:30 AM-11 PM; Thur-Sat 11:30 AM-12 AM
Bar and pizza kitchen: Sun-Wed 11:30 AM-1 AM; Thur-Sat: 11:30 AM-4 AM
Service: Not good because our server was rude, not helpful, forgetful and slow.